Here is given full text of imaginary
conversation held between a powerful CMD of a bank and powerful minister / officer
looking after banking affairs? This will however make it clear how bad affairs
are managed by bad officials in an attractive way which enhances the image of
both at the cost of taxpayer, staff and investors. This is enough to say that
how conflicting and confusing logic is used to manage the affairs in the
mutual interest of both.( news on policy relaxation is given below)
I expect you will continue to read until you are fully bored, exhausted,confused , irritated and tempted to respond
I expect you will continue to read until you are fully bored, exhausted,confused , irritated and tempted to respond
· Minister: Why banks like to opt for campus hiring?
· Bank
CMD: Because the management of banks
like to pick up talented youth from campus.
· Why
Banks like to promote officers who have got 60 percent marks in annual
appraisal reports?
· Because
there is shortage of talented officers and hence they want to promote officers
even if they have been rated poorest by appraiser in last three to five years.
· Why
do they not promote those officers who have been rated with 80 to 95 percent
marks in their annual appraisal reports?
· These
officers do not have enough skill to manage bank's branches?
· Why
do you not take against officers who rated them so excellent?
· Sir
they most of appraisers have got retired or promoted to higher level.
· How
do they expect newly recruited officer in higher scale II or III from
campus will perform better?
· Directly
recruited officers perform better because their IQ is better.
· How
bank management does expect that newly recruited officer from campus will
understand the intricacies of banking to safeguard banks and to enforce KYC and
Anti money laundering rules? How these fresher will learn accounting and
how will they be able to judge the creditworthiness of a loan seeker?
· Sir
bank management have developed robust training system where all newly recruited
officers are imparted perfect training and made capable to cope with critical
problems of banking and specially lending and monitoring of loan accounts.
· Why
officers recruited as direct officer or
promoted from clerks to officers in last one to three decades are still not fit for taking the
responsibility of higher post and higher scale.
Why training system failed to make them capable .efficient and good performer.
Why training system failed to make them capable .efficient and good performer.
· Why
not officers are promoted as per their seniority as IAS and IPS officers are
promoted and as other gazette officers in central services are promoted? And
why not banks take punitive action against those who do not perform as per
need?
· Old
batch officers through recruited as direct officers or promoted from lower
cadre and though they are getting 90 percent marks in APAR they have not
developed enough skill to manage a bank's branch.
· Why
robust training system failed to develop skill in officers even in a span of
two to three decades?
· Sir
they are intelligent but not willed to get promotion.
· Why
do you not promote them and ask them to serve the bank shouldering higher
responsibility or stagnate them or ask them to leave the bank?
· Why
you are bent upon giving promotion to officers who are not well experienced and
who are much junior?
· Sir
we have robust promotion policy to take care of meritorious candidate.
According to promotion policy bank can promote one officer out of four applied
for. In such case these old officers are rejected by Interview panel.
Youth with attractive personality and those who answer questions of interview
panel members are given priority.
· How
interview panel judge the ability of an officer in 2 to 3 minutes of interview
when the same team of senior officers could not judge in two to three decades
of service of such directly recruited officers.
· We
are bound by promotion policy and we depend on the whims of members of
interview panel.
· Why
do you say then enough experienced and skilled officers are not available and
why do you like to reduce minimum length of service for promotion from 7 years
to five years then from five to four years and then four to three years and so
on.
· Sir
in banks skill in not significant , it depends on will of the officer to
perform
· How
do you judge the will of officer through interview and why not assessing
his performance at field level in a span of five to 7 years of his
service.,
· Sir
bank needs powers to reject three officers out of four applied so that junior
officers listen to orders of seniors and top management.
· Why
only good officers are always rejected and inefficient and corrupt officers are
mostly promoted.
· Because
officers who abide by orders of seniors are given more preference
· Why
do you not initiate disciplinary proceedings against non performing officers
and remove them from banks?
· Sir
due to IR problems they manage bad officers
· When
you have robust promotion policy, robust training system, robust team of
excellent officers, robust managerial skills and robust recruitment policy
and when you recruit talented boys as per your choice directly from campus, why
do you fail to maintain quality of assets , why bad debts are increasing at
such a higher rate? Why do you need capital infusion every year?
· Sir
there is global recession, market is not favourable , interest rate is higher
and so on
· Why
private banks are growing and why quantum of bad debts is lower in private
banks?
· Sir
they pay higher pay package.
· Why
average pay in public sector banks is higher than that of private banks?
· Sir
we have more senior officers and we have to pay more to them as per pay scale
· Why
do you say then that there is scarcity of seniors in bank to shoulder higher
responsibility and why do you want to dilute importance of experience, length
of service, marks in APAR every year?
· Sir
we always want a devoted team of officers as per our promotion policy.
· Why
attrition rate is more in banks?
· Sir
pay package of employees public sector banks is very low?
· Why
private banks can manage counter level works by staff drawing salary less than
Rs.10000 per month and employees in public sector banks drawing salary of 5000
to 60000 are allowed to perform counter level work.
· We
have scarcity of staff and we have opened good number of branches to comply with
guidelines issued for financial inclusion.
· Why
bad debts are increasing? Why ratio of bad assets is more than 25% of total
advances in many branches?
· Bank
officials are busy in recovery of dues from bad borrowers.
· Why
there is no credit growth?
· There
is recession in market and global scene is not favourable. Interest rate is high .Officers are afraid
of actions if loans sanctioned by them turn bad.
· Have
you taken action against any erring officer? Why credit is growing in private banks even though they charge higher rate?
· There
may be IR problems if we take action against erring officials?
· Why
there is no credit growth in agricultural sector? Why officers are not
necessarily posted in rural areas.
· We
have additional marks in promotion process to those officers who are posted in
rural areas.
· Why
do you want then reduction and removal of necessity of posting in rural areas
for promotion? Why do you not promote those officers have worked in rural areas for a decade or two and even more?
· There
is acute scarcity of good officers, sir, Officers posted in Mumbai , Kolkata, Chennai,Delhi , Bangalore etc do not like to serve in villages.
· Why
officers posted in rural areas for more than a decade are not promoted?
· There
are not found suitable for promotion by promotion committee.
· Why
credit in not increasing in manufacturing sector
· There
is recession in iron, cement and mining sector.
· How
only in the month of March, banks have disbursed more than 250000 crore of
rupees and how they have mobilized deposit of Rs. 350000 crore only in the
month of March?
· Sir
it was necessary to achieve the target and it is also true that in the month of
March entire government machinery come into action and in this month effect of
global recession become ineffective.
· Why
volume of deposit in CASA (savings and current deposit) in not increasing?
· People
park their savings in Gold or in mutual funds.
· Why
CASA of private banks is increasing and far more than that of average public
sector banks?
· Private
Banks have strong force of marketing officers.They pay higher rate of interest on even saving s deposits.
· Why
do you not recruit marketing officers? Why do you not pay higher rate of interest on savings deposits?
· Sir
we have recruited, but they are busy in mobilizing insurance business or due to
scarcity of manpower in branches they have to perform on bank counters.We mobilise deposits from corporate by paying higher rate of interest even for short period of 7 or 15 days.
· Why
not you recruit clerks for counter work?
· We
do not earn enough profit to bear the loan of additional bank staff and hence
we force existing officers to work late and on Sundays and holidays.
· Why
do you like to recruit officers in higher scale paying higher pay?
· Because
attrition rate in banks is growing.
· When
you recruit Credit processing officers in higher scale and you have robust
training system to impart credit skill to your officers, why do they not help
in increasing credit to agriculture and manufacturing or in service sector?
· They
are sir busy in disbursement of loan under retail sector, say for home loans,
for personal loans, for vehicle loans etc.
· In
private banks such type of retail loans, even low paid marketing officers are
attractive volumes of business share in the market.Why not public sector banks can do so?
· Their
decision taking mechanism is stronger and they can appoint recovery agent to
recover the money from defaulters.
· Why
do you not increase interest rate on savings deposits to increase CASA as
private banks are doing?
· We
offer higher rate for even short period deposit to attract corporate deposit,
government fund and to attract fund from public sector undertakings.
· How
do you afford using these short term deposits for sanctioning long term loans
under infrastructure sector?
· This
is national priority to lend money to infrastructure sector. When we face
liquidity crisis we borrow money from RBI under repo rate or from market.
· Why
do state run banks frequently face liquidity crisis?
· Because
we lend more, our credit deposit ratio is more and we do not care even for
recovery of loans
· How
do you propose to increase business , increase profitability and increase
branch network.
· We
have opened hundreds of new branches without recruiting additional manpower and
opened lacs of ‘No Frill’ accounts to comply government guidelines on financial
inclusion. Our per employee business is more than that of private banks.
· How
per employee profit of private bank is more than that of state run banks.
· Pay
package of private bank is less.
· Why
do you then propose for wage hike of public sector employees?
· If
wage hike is not at par with market trend, bank will not be in a position to
recruit new staff and attrition rate will be more.
· How
you will afford additional wage load when profit is low.
· We
will not allow any officer to tread any bad asset as bad; We treat all asset as
standard and performing. In case of need we restructure the loan accounts so
that the account remains in standard category? We use ever greening techniques to keep all
states standard all the time. In this ever greening process , if an account of
loan having exposure of one lac turns irregular , we sanction additional two
lac rupees so that old account of one lac is liquidated.In this way we save
huge amount of provisions. Similarly we manage to save provisions on pension ,
provident funds, terminal benefits , leaves etc to increase profit.
· Ok
you are great ………………..
· Private
Banks are growing, healthy and profit making.
· They
are not doing work under financial inclusion; they are not opening branches in
unbanked areas.
· For
opening of new banks, guidelines have been issued to make it necessary for even
private and foreign banks to open branches in rural areas and to involve in
priority sector lending.
· If
so happens, these private banks will capture our business even in rural areas.
They offer higher rate of Interest even in savings deposits. Our survival will
be at stake.Sir please allow us to pay higher rate of interest on deposits mobilised by us.
· What
do you want then? You want increase in interest rate for deposits and decrease in interest rate on advances.
· Sir
do not allow private banks to pay higher rate of interest and do not allow
mutual funds to give more returns than what state run banks can afford.
How will you then pay 20% as dividend on capital contributed by us?
Sir You don't worry, we know the art of inflating profit and we know how to manage auditors. Please leave it to us , we will manage , We bankers know how to make politics for survival as you politicians talk of economic for your survival.
How will you then pay 20% as dividend on capital contributed by us?
Sir You don't worry, we know the art of inflating profit and we know how to manage auditors. Please leave it to us , we will manage , We bankers know how to make politics for survival as you politicians talk of economic for your survival.
· Yes
we will look into it, I have understood your caliber. We have set a committee to suggest ways and means for
real reformation in financial sector. We are not in a position to provide you
capital to comply Basle III norms. We are trying for consolidation of banks,
merger of banks and reducing the number of banks to compete with foreign banks.
· Sir
merger of banks will create Industrial unrest.
· Then
what to do?
· Banks
say: Status quo should be maintained, let the corrupt officers and corrupt
minister enjoy as they like. Let the country go to hell. Why do you bother for
Fiscal deficit or current account deficit? Let the new government come to power;
they will manage their affairs in their way for next five years.
· You
are right bankers, we will not press you for action against erring officials,
we will continue to ask you for lending to farmers and industrialists, we will
ask you not to take stringent and hard action against defaulters to safeguard
our vote bank, we will ask you for waiver of loan to increase our vote bank and
lastly we will not permit you to accept higher wage hike for bank employees.
· Ok
sir we will manage the affairs in our mutual interest, we will manage trade
union leaders and maintain industrial peace and we will finally sacrifice
taxpayers’ money. Because they will not raise any voice and we both will live
peacefully. Whenever media men will ask for reasons for lesser growth , we will
jointly blame international situation
We will in this way save each other and spend time peacefully and retire from public life. Ministers will now also think for campus hiring for the post of IAS officer, IPS offices etc If needed they will recruit their kith and kin as Chief Secretary directly from campus
Vrishti Beniwal | New Delhi April 8, 2013 Last Updated at 00:50 IST
Finance Ministry relaxes govt banks' staff promotion norms ( News of April 2013 )
Finance ministry gives bank boards the flexibility to decide whether the stipulated tenure of rural/semi-urban experience should be continuous or in parts
With public sector banks staring at huge staff retirement over the next few years, the government has decided to relax the norms for promotions for the current financial year. The finance ministry has allowed the banks to deviate from the prescribed promotion norms, with the approval of their board, so that more employees can become eligible for promotions.
However, banks will still need prior approval of the government for a change in guidelines on five critical aspects such as minimum experience requirement for promotion to next scale, marks in annual appraisal, rural/semi-urban experience, length of service in specialised cadre, and zone of consideration
However, banks will still need prior approval of the government for a change in guidelines on five critical aspects such as minimum experience requirement for promotion to next scale, marks in annual appraisal, rural/semi-urban experience, length of service in specialised cadre, and zone of consideration
Notably, even in these, some degree of freedom would be given to banks. For instance, board of banks can provide further relaxation of three months in minimum experience requirement. This relaxation has been provided recognising that if a person was last promoted in June, he would not be eligible for promotion at the beginning of the next financial year for not having completed a year.
“On some operational issues regarding promotions, we have given them more freedom. But on core issues, there will be uniformity in guidelines across the banks. On core elements of the promotion policy, 80-85 per cent of the norms stipulated last year would continue,” said a finance ministry official.
The Reserve Bank of India (RBI) has termed the present decade as retirement decade. In the next 10 years, government-run banks have to hire in lakhs to fill up retirements and natural attrition, to keep their branches and other operations running. Also, with RBI set to allow new banks in the country, the public sector banks is likely to be a favourite hunting ground for talent for private sector players.
The ministry has decided to give bank boards some flexibility to decide whether the stipulated tenure of rural/semi-urban experience is required to be continuous or in parts. While the condition for rural posting will remain unchanged, banks can relax condition in cases where, for instance, a person was transferred from the rural office barely months before completing his tenure, but had two stints in the area, thereby meeting the tenure requirement.
The bank board can relax the requirement of marks in the annual performance appraisal ratings to an average of 75 per cent marks with minimum 60 per cent in the preceding five years. They can also relax the zone of consideration to include all officers promoted on the same date or batch.
“The moment you have too many conditions, that would mean exclusion. The new guidelines will not exclude people and more employees can be considered for promotions,” said the official. In the circular issued to the banks on April 4, the ministry has said that the reasons for deviations from the guidelines would have to be properly recorded in the minutes of board meetings.
The government, through its circulars in 1986 and 1987, had laid down guidelines for promotion in public sector banks. However, banks gradually started deviating from these norms in the pretext of fine-tuning them. This forced the government to issue revised guidelines in December 2011. Since then, several relaxations have been made in the norms to meet HR requirements of banks.
http://www.business-standard.com/article/economy-policy/finance-ministry-relaxes-govt-banks-staff-promotion-norms-113040700066_1.html
This will enable state-run banks to promote hundreds of officers at the middle and junior management levels, even if they have not served at a rural branch.
Govt eases promotion rules for PSB officers ( News of April 2012)
Govt eases promotion rules for PSB officers
Dinesh Unnikrishnan
Updated: Sun, Apr 08 2012. 09 53 PM IST
Mumbai: The government has relaxed the rules on compulsory rural service for officers of public sector banks to be eligible for promotions by saying the stricture can be applied prospectively.
File Photo
Such officers are now eligible for promotions and can complete their rural stint after the promotion.
Recently, the finance ministry issued a note to all public sector banks saying that the requirement for compulsory rural service can be applied prospectively. Mint has reviewed a copy of the letter.
Till now, officers were required to have two to three years of experience in rural and semi-urban areas for promotion up to the level of manager, and minimum three years experience as a branch head to become eligible for promotions to higher posts such as chief and assistant general managers.
The finance ministry relaxed this requirement after some state-run banks made a representation to the government that their officers, despite being highly qualified, are being deprived of promotions as they lacked adequate rural experience.
The current relaxation, according to bankers, will benefit hundreds of middle-management officers, who are awaiting promotions.
The government wants a specified period of rural service as a precondition for promotions to ensure that those who take up bigger roles possess necessary ground-level experience in those segments.
“No bank is in a position to give rural posting for all staff. Many officers, who are otherwise eligible for higher posts, have not been getting the opportunities for promotion due to this issue till now,” the chairman and managing director of a large state-run bank said on condition of anonymity. The ministry has also exempted officers of specialist cadres such as foreign exchange, credit, technology and human resources from rural posting. Such officers will have to work in specialist cadres for at least five years before joining mainstream services. Banks have to complete the process of posting officers by June 2012.
“If you insist on rural posting as a precondition for any promotion, then banks will not be able to carry out any promotions at all. This will result in huge manpower issues in government banks. Since they have made it easier now, this will be a major positive to make the promotions faster,” said another chief of a state-run bank. He too declined to be named.
Human resource reforms in the state-run banks have been a major concern for the government and policymakers in the face of a high attrition. Besides lower compensation, slow promotion is also seen as a reason for high attrition. Reserve Bank of India governor D. Subbarao had said in late 2010 that there was a “good reason” to revisit the salary structure in government-owned banks to check losing talent to competitors in the private sector.
Appointments in state-run banks should be compulsorily made on the basis of pure merit and the rules should be flexible, according to Naresh Makhijani, partner, financial services at consulting firm KPMG.
“While public sector banks have a larger public interest in mind, the rules for promotion for an individual should be flexible and based on pure merit rather than on parameters which are not necessarily critical to growth,” Makhijani said.
To speed up personnel reforms in public sector banks, the government in 2010 appointed an expert committee under former Bank of Baroda chief Anil Khandelwal.
Later, the government set up another advisory group under Khandelwal to prepare a 10-year road map for individual state-run banks.
This committee is also looking at the technology and business process re-engineering reforms required for different state-run banks. The Khandelwal panel, which submitted its report in the middle of 2010, proposed that stock options be given to the best-performing 15% of staff, apart from better remuneration for the chairman and managing director.
Other recommendations included the induction of human resource specialists, the appointment of an executive director for the department, 50% direct recruitment of officers against 25% now, and compulsory three-year rural service for new recruits. Also, senior officers should be subject to appraisals on the basis of feedback from colleagues, subordinates and customers, the committee had suggested
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